Change Management Certificate Program

Participants get an introduction to key concepts, frameworks, and tools involved in change, innovation and transformation work in law firms/offices and legal departments. The Legal Lean Sigma Institute Change Management Certificate program is delivered by a stellar and diverse faculty of accomplished lawyers and practitioners. They will help you incorporate important knowledge and skills needed for effective change management.

PROGRAM AGENDA

Change Management Certificate AGENDA - Legal Lean Sigma Institute - August 2025.pdf

Day 1 - Change Management Models, Behavioral Economics (90 minutes) Jessica McBride

Day 2 - Leading Change, Assessments & Change Management Programs (90 minutes) - Catherine Alman MacDonagh & Kyla Sandwith

Day 3 - The 5 Critical Questions, Preparing and Negotiating for Change (90 minutes) - Scott Jablonski

Day 4 - Change Management Success Stories, Case Study Team Work (2 hours) - Catherine Alman MacDonagh & Audrey Rubin

Day 5 - Case Study Presentations (2 hours)

TOPICS AND OUTCOMES 

Why is change so hard? Especially in LAW? We will uncover the primary reasons and assure you that you are NOT ALONE and that we can improve! We all need change management, whether we are making incremental or monumental progress, and that truth applies to everything, everywhere, all at once.  

This course offers you new concepts and tools to help you be successful with leading, planning for, managing, and implementing change. 

We cover:

• Change Management models: Kotter's, 7S, ADKAR, Kubler-Ross, Lewin's
• Behavioral economics: Why do people do what they do?
• Assessment tools - LLSI's P+ Scorecard, the Smart Collaboration Accelerator, Personality Types, Communication styles
• Decision making tools
• Leading change
• Stakeholder engagement 
• Communications, power dynamics, and negotiations
• How to identify and overcome resistance and objectives (and turn those resistors into advocates!)
• Using PI, PM and DT for change: A Legal WorkOut success story
• A case study, group work, and presentations to the faculty involving the selection of a change management model, development of a project and change management plan that includes communication, handling resistance, and measuring and reporting success.

A LLSI Change Management Certificate will be granted to all successful participants when the course concludes. Please register with the exact name you would like to appear on your certificate.

FACULTY

Links to the Zoom meetings are contained in your course registration confirmation plus a reminder email. Course materials will be sent in advance by email.

Tuition reduction and scholarships are available for  LLSI Certified White and Yellow Belts, professionals in transition, non-profits, military, and government offices. Please contact us if you think you may qualify.